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Finding your camera on your Network

Last Updated: Jan 18, 2017 09:07AM EST
https://www.oncamgrandeye.com/security-systems/camera-configuration-tool.htmlEvolution cameras will perform best with a gigabit Network. We recommend using a gigabit switch plus using a video server or NVR with a gigabit network capabilities. A cat5e cable and above is also recommended.

Default IP address for Evolution cameras is 192.168.0.200


If you are setting up your camera for the first time or trying to locate your camera on the network, it is recommended that you download and install the Configuration tool on your PC. Click here to download
Note: You might get a firewall security warning when installing the configuration tool. It’s very important to click “yes” when this warning comes up
On your desktop, you should have a tool installed called camera configuration tool. Double click to run.  




The Configuration tool scans your Local Network and displays all Oncam cameras connected to your network. You should be able to match the MAC address of your camera with the IP addresses in the list of cameras.
Note: Use the camera type drop down menu to select the camera model you are trying to find on your network



If this doesn't find your camera, try the following:
1. If you have physical access to your camera, have a look at the LED status. The PWR and LAN LED should both be green. Refer to the FAQ on "Meaning of Camera LED indicators" for more information.

2. Check to make sure your PC and camera are on the same network. If you have a DHCP server on your network, your camera should have been assigned an IP address dynamically. Check your PC LAN settings to confirm Network settings. If you don't have a DHCP server on your network, you will need to changed the IP address on your PC to be on the same network range with the default IP address set on your camera.

3. Check the firewall setting on your PC. The firewall settings on your PC could have blocked the configuration tool from working as it should. Make sure firewall inbound rules settings is enabled for configuration tool

Still having problems finding your camera, contact the tech support team on support@oncamgrandeye.com

For further information

General & Sales Inquiries
UK +44 (0)20 7371 6640
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sales@oncamgrandeye.com
Technical Support
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US +1 978 735 4860
Phones open 9am-5pm EST, Mon-Fri (excluding public holidays)
support@oncamgrandeye.com

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