Support Center

Network Issues

  • Maximum Network Cable Length

    Evolution cameras will perform best with a gigabit Network. We recommend using a gigabit switch plus using a v...

    Apr 27, 2015 06:16AM EDT
  • Assigning Static IP Address

    Evolution cameras will perform best with a gigabit Network. We recommend using a gigabit switch plus using a v...

    Apr 27, 2015 06:14AM EDT
  • Finding your camera on your Network

    https://www.oncamgrandeye.com/security-systems/camera-configuration-tool.htmlEvolution cameras will perform be...

    Jan 18, 2017 09:07AM EST
  • "IP Invalid" Status In Config Tool

    Evolution cameras will perform best with a gigabit Network. We recommend using a gigabit switch plus using a v...

    Apr 27, 2015 07:09AM EDT

For further information

General & Sales Inquiries
UK +44 (0)20 7371 6640
US +1 978 735 4860
sales@oncamgrandeye.com
Technical Support
UK +44 (0)207 371 2324
US +1 978 735 4860
Phones open 9am-5pm EST, Mon-Fri (excluding public holidays)
support@oncamgrandeye.com

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