There are three ways to perform a factory reset
Note: You will lose any configuration setting saved to camera when a Factory reset is applied
1 - HARD RESET
2 - SOFT RESET
3 - Using the Configuration Tool
If don’t already have this installed, you can download the configuration tool here.
Note: You will lose any configuration setting saved to camera when a Factory reset is applied
1 - HARD RESET
- Make sure the camera is plugged in via PoE or optional power adaptor (not included).
- If you look at the side of the camera to the left of the SD card slot there is a small hole with a black button inside.
- Use a pen or a small object and depress the black button for 30 seconds.
- Once you release the button, give the camera 1-2 minutes to start up
2 - SOFT RESET
- If you know the IP address of the camera, type that into a browser to view camera.
- You will be prompted to enter username and password. Default Username is “admin” and password is “admin”.
- Click on ADMIN tab located at the bottom right corner of the camera page.
- Click the Factory Default button.
- Check the "Retain IP settings" box to keep the same IP address, uncheck to reset or remove the set IP address
- Click the " Reset to Factory Defaults" to apply reset
- Give the camera 1-2 minutes to start up
3 - Using the Configuration Tool
If don’t already have this installed, you can download the configuration tool here.
- Double click on the Configuration Tool Icon on your desktop to open up. This should display a list of all Oncam Grandeye available cameras on that specific network (assuming all cameras are on the same network). Note: Make sure the Camera Type is set to the cameras you are trying to find on your network. Camera Type can be changed using the drop down.
- Locate the camera you want to perform a factory reset on using the camera MAC address as a guide. Check-off / tick the box next to the camera.
- Clicking on the Camera configuration tab will give you an option to send a command to the camera. Type in ‘factoryreset.cgi’ and then click on the send button.
- To complete the factory reset, click on the Reboot button to reboot camera. Wait for camera to completely reboot.