This article applies to the following cameras
C-12
C-08
Reset to Factory Defaults
The camera may require a reset to factory defaults if unknown configuration changes have been made and you want to start from a default state.
Physical Button Press:
Using an appropriate object with a point (e.g. ballpoint pen), with the camera powered, hold down the grey reset button (located on the bottom right hand side) on the front of the camera module for a set number of seconds as detailed below depending on the type of reset required.
• 0-3 seconds - Flashing Blue - No state change
• 3-6 seconds - Flashing Red - Factory reset except IP settings
• 6 -12 seconds - Solid Red - Factory reset - All settings
• 12 seconds - LED light turns off - Camera rebooted
After discovering the IP Address of the camera you will need to set the Primary Administrator username and password for first time camera access.
If the camera is Reset to Factory Defaults, recorded files and recording configuration data will not be deleted from the microSD card. The recording configurations will be copied to the camera once the camera restarts, however the recording configurations will be changed to an inactive state and will need to be activated to restart local recording on the microSD card. The previous recorded data is still searchable and can be downloaded. To delete it, the recording configuration needs to be deleted. Go to Recording > Recording Configuration and select Delete button next to the recording configuration in the summary table.